How to Check Gift Card Balance & Activate Your GiftCardMall/MyGift Card

Your GiftCardMall/MyGift card provides a practical, protected, and adaptable way to pay at any retailer that accepts Visa or Mastercard debit cards, whether you're shopping on the web or in person. Walk through these straightforward steps to activate, sign up, check your gift card balance, and begin using your Gift Card Mall card right away.

Step 1: Get Your Card

Pick up your GiftCardMall/MyGift card through a web order or at a participating retail outlet. Cards come in various dollar amounts to suit any spending plan or special event.

Step 2: Activate It

Certain cards work right out of the package, while others need to be activated first. Look for a label on your card or its packaging with directions. You might need to call a free hotline or go to an activation page online and enter your card number along with the security code (CVV).

Step 3: Sign Up Your Card

To strengthen security and unlock web-based and telephone purchases, sign up your card on our main page. Choose the "Register Card" option and type in your 16-digit card number, expiry date, and CVV. You will also add a billing address, which most online retailers require for payment verification.

Step 4: Look Up Your Balance

Prior to any purchase, confirm how much is available on your card. Use the "Check Balance/Transactions" tool on our site, dial the support number on the back of your card, or check your most recent receipt. This simple step helps prevent payment rejections caused by low funds.

Step 5: Start Shopping

Spend with your card at any participating merchant that takes Visa or Mastercard:

At a Store: Swipe, insert the chip, or tap for contactless payment. Choose "Credit" if asked, and sign when needed.
On the Web: Type in your card number, expiry date, CVV, and registered billing address during checkout.
Over the Phone: Share your card information the same way you would with any regular payment card.

Step 6: Keep an Eye on Your Purchases

Review your transaction records online to follow your spending and see how much remains on the card. This makes budgeting easier and lets you confirm that every charge is one you actually made.

Step 7: Create a Personal PIN (Optional)

If your card allows it, assign a Personal Identification Number (PIN) for extra protection and for merchants that need a PIN at the terminal. Head to the "Personalize PIN" option on our main page or contact the support team for guidance.

Step 8: Flag Problems Without Delay

Should your card go missing, get stolen, or you spot charges you didn't authorize, contact the support team right away. Reporting issues early safeguards your remaining funds and may make you eligible for a replacement card.

Helpful Pointers

Verify Your Funds First: Always confirm your balance before buying to prevent payment failures.
Split Your Payment: If your cart total is more than what's on the card, ask the cashier to charge just your available funds and cover the rest using a different payment method.
Fuel Stations & Lodging: These types of merchants frequently apply temporary holds that exceed the actual purchase price. Make sure your balance has enough room to handle the hold.
Cash Withdrawals: Gift cards generally do not allow cash back and are not usable at ATMs unless your card terms explicitly say otherwise.
Expiry Dates & Charges: Go over your Cardholder Agreement for details on when the card expires, inactivity charges, and any other applicable terms.

Looking for more answers? Check out our FAQs or head to the Contact Us page.